Case Study: Gas Natural Fenosa achieves a unified digital identity with Capgemini

Gas Natural Fenosa - Customer Case Study

Gas Natural Fenosa, a leading multinational energy group, faced a significant challenge following its merger. It needed to unify its numerous websites across 25 countries into a single, scalable global management model to establish a clear digital identity and better serve its 20 million customers. To meet this objective, the company partnered with vendor Capgemini.

Capgemini designed and implemented a solution using the Oracle WebCenter Sites framework, creating a unified platform with over 100 interaction possibilities. This new system provided Gas Natural Fenosa with a strong global digital identity, technological renewal, and high resource optimization. The results after three years of work included significant cost savings, reduced management times, and a cohesive online presence that met all of the Group's international needs.

Gas Natural Fenosa

Noelia Sánchez

Head of Online Communication Strategy