Capgemini
705 Case Studies
A Capgemini Case Study
A major offshore oil company faced a complex vendor landscape and lengthy business process closures that hampered growth, especially during a market downturn. Seeking to consolidate vendors and improve efficiency, the company partnered with Capgemini to implement its ADMnext for SAP Solutions for a global SAP ERP transformation.
Capgemini leveraged its ADMnext platform to provide comprehensive support and implement dynamic reporting tools, which streamlined incident, problem, and change management. This solution delivered significant results, including a 25% reduction in ticket backlog, a 51% improvement in resolution efficiency, and 100% accurate financial closures completed within two days, solidifying the company's status as a low-cost producer.
Major Offshore Oil Company