Case Study: FARYS achieves greater efficiency and a fully digital core with Capgemini and SAP S/4HANA

FARYS introduces SAP S/4HANA to create a fully digital core

FARYS, a utilities provider in Belgium’s Flanders region, wanted to become more efficient, lower costs, and improve how it expands and engages with customers through a digital transformation. Working with Capgemini and SAP, FARYS introduced SAP S/4HANA and the SAP Business Technology platform to build a fully digital core.

Capgemini helped design the transformation roadmap and implement the new platform, enabling FARYS to run nearly all services on SAP S/4HANA. The result was lower costs, greater efficiency, better insight and visibility across the business, and more flexibility through tools like smart meters, mobile applications, and an online customer portal.

Farys

Inge Opreel

ICT Department Manager