Case Study: National Grid Electricity System Operator achieves greater independence and transparency with Capgemini Invent

ESO separation drives transformational change in the UK energy sector

The National Grid Electricity System Operator (ESO) faced the challenge of adapting to a rapidly changing energy market. To remove conflicts of interest, provide greater independence, and increase market transparency, it was agreed that the ESO would be legally separated from the National Grid Group. The organization engaged Capgemini Invent to navigate this complex, multi-year transformational programme and help define its new strategic role.

With Capgemini Invent's expertise in business separation and agile programme delivery, a new, independent ESO entity was successfully established. The solution involved managing regulatory changes and embedding a new culture ahead of the formal separation date. The results included greater operational independence and transparency for the ESO, allowing it to set ambitious new strategic targets like operating a zero-carbon electricity network by 2025. Capgemini's partnership was integral to delivering this outcome, which has been positively received by the government, industry, and consumers.

National Grid Electricity System Operator

Charlotte Ramsay

Programme Director