Case Study: EDF Energy boosts innovation and collaboration with Capgemini gamification

EDF Energy - Customer Case Study

EDF Energy, the UK's largest producer of low-carbon energy, sought to improve collaboration and knowledge sharing across its geographically dispersed IT communities. The challenge was to unlock employee insight to drive business performance, leading them to partner with Capgemini to implement enterprise gamification techniques.

Capgemini introduced a gamification solution that used leaderboards, a points system, and social media-like features to foster competition and engagement. This approach generated 117 innovative ideas, far exceeding the results of previous initiatives. The measurable impact was significant, with 97% of respondents confirming that gamification improved collaboration, and the top ideas were developed into mobile applications with the potential to save money and improve processes.

EDF Energy