Case Study: Eastman achieves greater visibility and automation with Capgemini IBX Purchase-to-Pay

Eastman - Customer Case Study

Eastman, a global specialty chemical company, struggled with outdated and inefficient systems for managing its indirect spend. Their legacy procurement process lacked visibility and compliance, made data collection difficult, and frustrated users, causing them to miss out on cost savings. To address this, Eastman partnered with vendor Capgemini to implement its IBX Purchase-to-Pay solution.

Capgemini's solution provided a hybrid, cloud-based system layered on top of Eastman's existing SAP ERP, offering a modern and user-friendly interface. This implementation led to significantly improved spend visibility and control, higher compliance, and a major reduction in manual processes. The results were substantial, including significant annual cost savings, a 15% drop in procurement card orders, and the automation of nearly 50% of all purchase orders.

Eastman

Patricia R. Meffe

Procurement Manager