Case Study: Prominent Nepalese Telecommunications Group achieves greater operational efficiency and transparency with Capgemini's SAP S/4HANA transformation

Dialing Up Operational Efficiency and Transparency With a Full S/4hana Transformation

The Prominent Nepalese Telecommunications Group, a leading telecom provider in Nepal, needed to improve operational efficiency, standardize non-uniform legacy processes, and increase data transparency through automation. It turned to Capgemini and ADMnext for SAP Solutions to support a major move from SAP ECC 6.0 to SAP S/4HANA across finance, HR, procurement, and sales.

Capgemini delivered the full S/4HANA transformation, adding Fiori apps, embedded analytics, GRC, MDG, and Coupa integration, while also automating key HR and finance processes. The results included 80 hours of monthly time savings, a customer satisfaction score of 4.8 out of 5, shorter approval cycles, reduced manual effort and errors, and significant time and cost savings in procurement and payment processing.