Case Study: DHL accelerates mobile communications strategy with Capgemini Consulting

DHL - Customer Case Study

DHL, a global leader in express and logistics, faced a strategic challenge to quickly diversify and build a new line of business in the fast-growing mobile communications devices sector. The company needed a way to rapidly brainstorm ideas and develop a decisive, actionable business strategy, prompting them to call on vendor Capgemini for assistance.

Capgemini implemented an Accelerated Solutions Environment (ASE), a three-day collaborative event designed to accelerate planning and fuse group creativity. The event brought together key global stakeholders from DHL to develop breakthrough solutions. The result was a highly successful outcome where over 70% of the final reports exceeded expectations; participants confirmed that the process achieved in three days what would have traditionally taken months, providing DHL with a comprehensive and actionable strategy to move forward.

DHL

Hans Hickler

CEO