Case Study: Department for Education achieves major savings and collaboration gains with Capgemini's Information Workplace Platform

Department for Education - Customer Case Study

The UK's Department for Education (DfE) sought to transform its service delivery and decision-making by moving from a silo-based information strategy to a flexible Web 2.0 model. The department engaged Capgemini to help shape this new information management and collaboration strategy, aiming to increase the value of its information assets.

Capgemini implemented a virtualised Microsoft SharePoint platform called the Information Workplace Platform (IWP). This solution delivered substantial benefits, including estimated savings of £70-180 million, a 20% increase in operational efficiency, and a £4 million reduction in IT costs. The platform also provided significant qualitative benefits like improved cross-sector collaboration and secure information access, far exceeding the DfE's expectations.

Department for Education

John Quinn

Deputy Director and Chief Knowledge Officer