Case Study: Cotton Corporation of India achieves greater operational efficiency with Capgemini’s Oracle E-Business Suite

Cotton Corporation of India Limited - Customer Case Study

Cotton Corporation of India Limited (CCIL), a public sector company responsible for the distribution and export of cotton, sought to enhance customer service, automate business processes, and reduce operational costs. To address this challenge, they partnered with Capgemini to implement a robust ERP solution, Oracle E-Business Suite.

Capgemini implemented and configured Oracle E-Business Suite to automate CCIL's critical processes, replacing outdated legacy systems. This solution provided transparent, online, real-time data from branches across the country, eliminating manual data sharing via fax and email. The results included significantly enhanced operational efficiency, better decision-making capabilities, and improved customer service, with clients now receiving accurate balance information instantly.

Cotton Corporation of India Limited

Ajay Kumar

Manager (IT)