Case Study: Large Global Paper, Pulp, and Energy Supplier achieves ADM service standardization and 25%+ cost savings with Capgemini

Consolidating ADM Service Standardization for a Large Global Supplier in Paper, Pulp, and Energy

Large Global Paper, Pulp, and Energy Supplier needed to simplify a fragmented IT landscape, reduce costs, and accelerate digital transformation across more than 125 applications managed by over 25 vendors. The company turned to Capgemini and its ADMnext service to standardize application management and consolidate support for engineering, PLM, and ERP systems.

Capgemini implemented an offshore-centric, industrialized delivery model with standardized processes, ServiceNow-based service management, and joint governance to smooth the transition. The result was over 15% productivity improvement in two years, more than 25% year-on-year cost savings, and the successful rationalization of over 125 applications and 40 legacy technologies, helping the customer improve efficiency and speed time to market.