Case Study: a multinational energy management and industrial automation company achieves IT simplification and process efficiency with Capgemini ADMnext

Complete transformation and process improvement at a multinational energy management and automation company

A multinational energy management and industrial automation company was struggling with a highly complex IT landscape that created management challenges and hampered its transformation efforts. To overcome this, the company partnered with vendor Capgemini and leveraged their ADMnext offering to rationalize its IT infrastructure and develop a more cost-effective roadmap.

Capgemini implemented its ADMnext solutions, including tools for rapid resolution and business process focus, and utilized a Rightshore delivery model to balance local expertise with offshore efficiencies. The results were significant, including a reduction of applications from 950 to 300, a 30% improvement in the order management cycle, and a drop in annual tickets from 40,000 to 26,000. Capgemini's solution also delivered substantial savings and created dedicated funds for ongoing innovation and transformation.