Case Study: Coca-Cola Enterprises achieves major finance cost savings with Capgemini

Coca-Cola Enterprises - Customer Case Study

Coca-Cola Enterprises (CCE) conducted benchmarking that revealed inefficiencies in their transaction processing. To achieve $20 million in annual savings, they needed to move processing to low-cost countries through either outsourcing or a shared services center. They selected Capgemini to implement comprehensive finance and accounting solutions to address this challenge.

Capgemini implemented its Rightshore® delivery model, combining CCE's existing shared services with outsourced solutions from centers in India, Guatemala, and Poland. This approach standardized operations and deployed a global unified solution across all business units. The partnership achieved a minimum savings target of 25%, improved process efficiency, and maintained high standards of control. The seven-year contract, valued at approximately $137 million, successfully completed its transition in 14 months, putting CCE on track to achieve its targeted cost savings.

Coca-Cola Enterprises

Joe Heinrich

Vice President, Finance Global Initiatives