Case Study: HOYER Group achieves a scalable customer portal with Capgemini

Capgemini takes logistics solution provider to next level

HOYER Group, a global liquid bulk logistics provider, wanted to become more customer-centric and improve efficiency by moving toward a cloud-based digital model. To support this transformation, HOYER partnered with Capgemini to create a modern customer portal and main digital touchpoint, using Microsoft Azure as part of its cloud journey.

Capgemini implemented a serverless, cloud-native platform with a user-centric approach, agile methods, and remote design sprints to ensure a seamless customer experience. The result was an integrated, scalable, and easy-to-maintain customer portal that improved digital logistics and self-service capabilities, helping HOYER strengthen customer intimacy and build a stronger foundation for future growth.

HOYER Group

Charlotte Fischer

Senior Manager