Case Study: Global Aerospace Manufacturing Company achieves faster, more efficient ERP operations with Capgemini

Capgemini helps consolidate support across platforms and improve business performance with ADMnext

Global Aerospace Manufacturing Company, a major aerospace manufacturer, needed to improve its shipping process and consolidate support across multiple ERP platforms to speed issue resolution and support growth goals. The company’s global operations were hindered by delays, inconsistent support, stuck tickets, and manual processes across systems, making it harder to run efficiently.

Capgemini implemented ADMnext solutions with a consolidated Oracle ERP support model, automating outage handling and improving workflows while training the workforce across geographies. The results included more than 5,900 hours saved in one year, 70% faster quality/sourcing/planning processes, 25% better order lead times, fewer application outages, and reduced downtime.