Case Study: HM Revenue & Customs increases tax yield with Capgemini’s Connect analytics solution

Business Intelligence Technology helps HMRC Increase Yield

HM Revenue & Customs (HMRC), the UK tax agency, faced the challenge of detecting fraud and evasion within vast amounts of data. They partnered with vendor Capgemini and leveraged the Connect analytics system to cross-match internal and third-party data, uncover hidden relationships, and improve risk profiling to identify cases for investigation.

Capgemini implemented and continually evolved the Connect system, which integrated data acquisition, analytical tools, and visualization capabilities. The solution enabled HMRC to achieve over £4 billion in additional tax yield, streamline operations with 40% fewer staff, and generate a 37.1 to 1 return on investment through more effective, data-driven compliance investigations.

HM Revenue & Customs