Case Study: Bashas’ improves gross margins and shrink control with Capgemini

Bashas - Customer Case Study

Bashas’, an Arizona-based grocery store chain, faced challenges with shrink exposure and sought to improve its inventory control systems and Direct Store Delivery practices. To address this, they partnered with vendor Capgemini to enhance controls and monitor transactions.

Capgemini implemented a comprehensive shrink control program involving new POS and DSD procedures, perishables markdown processes, and a product identification system. This collaborative project resulted in significant savings from reduced vendor discrepancies and fraud, improved gross margins, decreased inventory costs, and enhanced customer satisfaction for Bashas’.

Bashas

Mike Proulx

President and COO