Case Study: AXA Non Life improves web-based customer acquisition with Capgemini

AXA Non Life - Customer Case Study

The customer, AXA Non Life, a venture of the global AXA insurance group in Japan, sought to build a strong brand by leveraging its web-based distribution channel. To meet this technological and financial challenge, they partnered with vendor Capgemini for a solution involving IT development, system integration, and web development services.

Capgemini implemented a distributed delivery solution, utilizing teams in France, Japan, and India to develop a single web-based program for call center interfaces, web portals, and back-office systems. The result for AXA Non Life was improved customer acquisition via the new web system and a significant reduction in operational costs, all delivered by Capgemini on time without disrupting day-to-day business.

AXA Non Life

Guy Marcillat

Chief Executive Officer