Case Study: Aarhus University Hospital improves patient scheduling and resource management with Capgemini’s Bookplan

Aarhus University Hospital - Customer Case Study

Aarhus University Hospital's cardiology unit faced a highly complex and manual scheduling process for its 18,000 annual patients. With overlapping systems and no automation, the risk of errors and inefficient resource management was high. To enhance efficiency and support a new EHR implementation, the hospital partnered with Capgemini to implement its bookplan scheduling and booking solution.

Capgemini configured its specialized bookplan system in close collaboration with the hospital's staff, tailoring it to their complex needs. The implementation resulted in improved coordination, transparency, and resource management. The hospital achieved better scheduling, shorter waiting lists, and a more appropriate use of resources. The solution also provided a coherent overview for all staff and calmer daily routines. Capgemini's support was instrumental in the successful and rapid transition from a manual to an electronic system.

Aarhus University Hospital

Hanne Dalsgaard

Strategic Coordinator