Case Study: High-Tech Technology Company achieves $289 million subscription billing transformation with Capgemini

A technology company transformed its sales model for core products on a global scale

High-Tech Technology Company, a U.S.-based high-tech firm with operations in more than 50 countries, wanted to scale its SaaS business globally and modernize its legacy sales and billing processes for core products. Its manual, fragmented front- and back-end systems lacked the flexibility needed for subscription management and consolidated revenue visibility, creating a challenge for offering subscription-based models at scale.

Capgemini implemented Oracle Subscription Management Cloud and Oracle Revenue Management Cloud, integrating them with the company’s application ecosystem, data warehouse, and finance systems. The solution enabled automated, consumption-based billing across multiple geographies and billing cycles, improved revenue and invoice visibility, and streamlined reconciliations. As a result, Capgemini helped migrate $289 million in billing to the new platform, reduce operational IT costs by decommissioning legacy systems, and support bundled subscription offers with flexible pricing options.