Case Study: Large Insurer Company achieves greater operational efficiency and customer engagement with Capgemini

A new platform opens the door to innovation for a global insurer

Large Insurer Company wanted to replace its Excel-based pricing tool with a more flexible, accurate way to price builder’s risk insurance and support growth. The insurer partnered with Capgemini and used Guidewire’s PolicyCenter to reduce manual errors, speed up processing, and improve policy servicing.

Capgemini built a unified platform that combined pricing, rating, and policy servicing, automating more than 340 forms and improving risk assessment accuracy. As a result, Large Insurer Company gained more personalized offerings, greater transparency, reduced operational costs, and better customer experience, while also enabling new coverage options and deeper reporting insights.