Case Study: State Auto improves underwriting automation with CAPE Analytics

State Auto improves homeowners underwriting automation with Cape Analytics

State Auto, a super-regional insurance carrier, sought to increase automation in its homeowners insurance underwriting process, which had a low rate of straight-through processing due to its complexity. The company's challenge was to streamline quoting and policy issuance for its agents while improving risk selection and pricing. To address this, State Auto partnered with vendor Cape Analytics to utilize its property intelligence service derived from aerial imagery and AI.

By integrating Cape Analytics' comprehensive property data into its workflow, State Auto was able to auto-select profitable risks and gain new insights for its fully automated underwriting process. This solution provided by Cape Analytics allowed the company to make better risk decisions faster, reduce future losses, and improve the customer experience. As a result, independent agents spent less time on cumbersome questions and more time offering valuable counsel, while customers continued to receive competitive and accurate policy pricing.

State Auto