Case Study: Holbæk Municipality streamlines IT operations and support with CapaOne

Holbæk Municipality manages 5,500 PCs with CapaOne

Holbæk Municipality, a municipal government managing around 5,500 PCs, needed a common IT foundation for its Operations and Support teams working across different departments. The challenge involved eliminating manual work for software updates and device troubleshooting while maintaining a strict, restrictive security model with no default admin rights for employees. They turned to the vendor CapaOne for a solution.

CapaOne implemented a hybrid solution combining their on-premise CapaInstaller with cloud services like CapaOne Application Manager, Privilege Manager, and Experience Monitor. This provided automated third-party software updates, enforced least-privilege security, and gave real-time device insights. The result was earlier detection of issues, efficient troubleshooting through shared dashboards, and a unified data source that improved collaboration across the IT team.

Holbæk Municipality