Case Study: Danish Municipalities strengthen NIS2 compliance with CapaOne

Danish Municipalities prepare for 4–5 regional IT service organizations with CapaOne

The customer, a group of Danish municipalities, faced the dual challenge of achieving NIS2 compliance and consolidating their IT operations into new regional service organizations by a 2027 deadline. Their primary barriers were fragmented tooling that could not produce a unified audit trail and a lack of clear operational ownership for evidence across patch management, privilege control, and device compliance. To address this, they partnered with vendor CapaOne and its Endpoint Management Platform.

CapaOne provided a consolidated solution that automated third-party application patching, enforced just-in-time privilege management, and delivered unified visibility across all endpoints and mobile devices. This created the systematic, audit-ready evidence trail required for NIS2 compliance. As a result, existing customer Ishøj Kommune reported that CapaOne automated their updates and eliminated manual work, ensuring their 2,500+ devices were always up to date and ready for use, which significantly improved their IT preparedness.