Case Study: Rauch Möbel achieves improved in-store customer consulting and guided online sales with CanvasLogic

Rauch Möbel - Customer Case Study

Rauch Möbel, a specialist in unique bedroom and wardrobe solutions, needed a way to sell highly customized furniture across channels while improving in-store customer consulting and enabling guided selling online. They engaged CanvasLogic to provide a SaaS-based product configurator to support both online self-configuration by customers and assisted selling in-store.

CanvasLogic implemented its configurator as an online and in-store tool, allowing customers to configure furniture online and staff to streamline the sales process during consultations. The solution enabled guided selling and multichannel sales of highly customized products, improving sales efficiency and the customer experience; the case text does not include numeric metrics but reports clear gains in consultation quality and workflow streamlining.

Rauch Möbel