Case Study: On-Demand Primary Care achieves 44x note growth with Canvas Medical

On-Demand Primary Care boosts note growth 44x in 7 months with Canvas Medical

On-Demand Primary Care, an AI-assisted and physician-led practice, sought a scalable electronic medical record (EMR) system to support its rapid growth and unique model of integrating a proprietary multi-agent AI system into clinical workflows. The practice needed a platform that could handle high-volume telehealth encounters, programmatic note generation, and prescription management while maintaining strict compliance. They implemented the Canvas Medical EMR to power their entire clinical operation.

Using the programmable, API-first Canvas Medical platform, the practice built 16 custom plugins to structure every encounter, prescription, and clinical action. This integration allowed their AI system to generate nearly half of all clinical notes programmatically via Canvas's API. The results were substantial, including a 44x growth in clinical notes in just seven months, 1.4 prescriptions per patient on average, and a 97.7% documented encounter rate, demonstrating the scalability and efficiency achieved with Canvas Medical.