Case Study: University of North Carolina at Charlotte achieves cloud reliability and major instructor time savings with Canvas LMS

University of North Carolina at Charlotte - Customer Case Study

The University of North Carolina at Charlotte, a large public research university with a connected campus, struggled with a third‑party hosted Moodle LMS that suffered frequent downtime, slow response times, and disruptive batch upgrades that impacted faculty and students. Needing a more reliable, scalable cloud solution to support face‑to‑face, hybrid, and online courses, campus leaders and IT staff began evaluating alternatives.

After piloting Canvas—integrating the SIS in three days and launching a two‑week pilot (100 courses, 3,000 students)—UNC Charlotte adopted the cloud LMS in spring 2016. Canvas delivered faster tool setup, 24/7 support, mobile submission, and features like SpeedGrader (saving instructors an average five hours per week per course), improved uptime and scalability, and freed IT to focus on strategic projects, leading to rapid campus‑wide adoption.

University of North Carolina at Charlotte

Jeff Meier

Technical Systems Lead