Case Study: Miami Marlins boost concession sales and reduce wait times with Cantaloupe

Miami Marlins - Customer Case Study

The Miami Marlins partnered with Cantaloupe to enhance the fan payment experience at Hard Rock Stadium. The challenge was to modernize concessions with a more efficient, mobile-first solution to improve service and increase sales.

Cantaloupe implemented its payment technology, creating a seamless mobile experience for fans. This solution resulted in a 28% lift in food and beverage sales, a 30% reduction in concession labor costs, and a 15-minute reduction in average line wait time. The Marlins' director noted that Cantaloupe exceeded expectations with its unique technology and user experience.

Miami Marlins

Robert Gelman

Director