Cantaloupe
13 Case Studies
A Cantaloupe Case Study
Food Express, a family-owned food service company and USConnect affiliate in the Southeast, faced significant operational challenges as it scaled. With multiple branches using different and outdated processes, they struggled with a lack of visibility, inconsistent inventory management, and inefficient manual scheduling. To address these issues, they partnered with vendor Cantaloupe to implement its Seed Pro vending management system (VMS).
Cantaloupe implemented its all-inclusive Seed Pro platform to provide Food Express with a centralized system for managing all its business lines. The vendor alleviated employee concerns with comprehensive training and completed the implementation in record time without requiring device replacements. The solution led to a substantial reduction in service visits and significant increases in average fills and collections per visit just six weeks after going live.