Case Study: Barrett Vending eliminates theft and boosts customer experience with Cantaloupe Smart Store

Barrett Vending Eliminates Theft & Elevates Customer Experience with a Smart Store

Barrett Vending, a vending and micro market operator, faced significant challenges with theft in their public locations, which had reached 12%. To address this, they partnered with Cantaloupe to implement a Smart Store solution.

Cantaloupe's Smart Store provided advanced anti-theft features, eliminating theft entirely at the pilot location. This resulted in over $1,500 in sales in the first 10 days, with a dramatically higher average transaction value of $5.53 compared to traditional vending. The solution gave Barrett Vending the confidence to expand into new locations and greatly enhanced the customer experience.

Barrett Vending

Ron Barrett

Owner