Canopy
27 Case Studies
A Canopy Case Study
OGC Associates PA, a Deerfield Beach, Florida accounting firm serving the Brazilian community and international clients, faced time-consuming phone support, document-collection bottlenecks, and the need to scale remote services. To tackle these challenges, OGC adopted Canopy’s Client Portal and mobile app to centralize communication and give clients secure, on‑demand access to their information.
By using Canopy and gating portal access to VIP monthly clients, OGC centralized requests and workflows, cutting phone time by 95%, increasing monthly-paying clients by 60% in under a year, and boosting profits by 30%; 100% of their Brazil-based customers downloaded the Canopy app. Canopy’s cloud solution also improved international collaboration and helped OGC win Canopy’s 2021 Innovation Award.
Nico Cardoso
Sales and Marketing Representative