Case Study: Mercury achieves greater efficiency and productivity with Canny

How Mercury found a drastic improvement in efficiency and productivity

Mercury, the startup-focused financial platform, needed a better way to manage a growing volume of product feedback coming in through Slack, email, Notion, and Linear. Before Canny, tracking feature requests was messy and time-consuming, making it hard for Mercury’s product team to prioritize what to build next and keep everyone aligned.

Mercury implemented Canny as a single source of truth for feedback, using voting to prioritize requests, boards to route work to the right teams, and comments to gather more context. With Canny, Mercury improved efficiency and productivity, increased user feedback, and streamlined roadmap planning through weekly syncs and Slack integrations.

Mercury

Ida Ström

Senior Product Designer