Case Study: getimg.ai prioritizes feature development with Canny

getimg.ai saves 8 hours per month managing feedback with Canny

getimg.ai, a leading AI creative toolkit with millions of users, faced the challenge of managing a high volume of customer feedback from various channels. Their process of consolidating requests in spreadsheets was overwhelming and inefficient, making it difficult to identify and prioritize the most popular feature ideas.

By implementing Canny's feedback boards and user voting system, getimg.ai efficiently organized user input and identified top requests. This allowed them to prioritize development, leading to the creation of new features like Image to Prompt. The Canny solution saved the team approximately eight hours per month previously spent managing spreadsheets and fostered greater user engagement.

getimg.ai