Canela
17 Case Studies
A Canela Case Study
The customer, Gran Teatre Liceu, faced a challenge in improving internal communication for its diverse team of over 400 professionals. The historic opera house needed to renew its communication channels and design a more useful and intuitive intranet. The vendor, Canela, was engaged for its internal communication service to address this need.
Canela conducted an in-depth internal audit that included interviews, focus groups, and a general survey to understand the team's needs. The solution provided was a detailed report with practical proposals for the new intranet design, along with actions and recommendations to optimize communication. The result was a clear roadmap for an intranet adapted to the day-to-day work of the Liceu's professionals, taking the first steps towards significantly improved internal communication for the institution.