Case Study: Ljusdal Energi strengthens processes and improves continuous improvement with CANEA ONE

New management system - creating the conditions to achieve the desired impact

The customer, Ljusdal Energi, faced challenges in managing its complex operations across seven subsidiaries and meeting rising customer and security demands. To create focus and drive development, they partnered with vendor CANEA to implement a new management system, starting with the CANEA Document module.

The solution from CANEA evolved to include strategic reporting and process mapping, which was revitalized by focusing on complete customer flows. This created consensus on business processes and increased managerial engagement. The results for Ljusdal Energi included a systematic approach to continuous improvement, orderly documentation, reduced individual dependency, and a stronger unified brand known as "One Ljusdal Energy."

Ljusdal Energi

Jesper Söderbäck

Ljusdal Energy