Case Study: Genially boosts retention and activation with Candu

Genially boosts day 7 retention 146% with Candu

Genially, an interactive content creation platform, faced the challenge of improving new user activation and retention. They partnered with Candu, a no-code user experience builder, to create a more engaging and effective onboarding process that would guide users to value without interrupting their creative flow.

Using Candu, Genially implemented a solution featuring interactive product tours, an opt-in checklist with micro-tours, and an in-product updates feed. This approach led to significant measurable improvements, including a 146% increase in day-7 retention and a 40% increase in day-1 retention among new users. The solution built with Candu successfully turned user delight into concrete activation metrics.

Genially