Case Study: Anthill Reduces Onboarding Time by 77% with Candu Dashboard

Anthill reduced onboarding time by 77% with a self-service dashboard

Anthill, a company built by people scientists to connect deskless teams with talent management programs, needed a better way to onboard enterprise customers with limited resources. To reduce manual activation work and improve customer success efficiency, Anthill looked for a self-service onboarding experience, using Candu as the no-code in-app dashboard solution.

Using Candu, Anthill launched a custom in-app homepage that made use of underutilized product real estate to guide users through onboarding with checklists, shortcuts, enablement resources, and support contacts. Integrated with HubSpot for personalized experiences, the dashboard reduced onboarding time by 77% and cut costs and manual onboarding hours by 72%, while also allowing Anthill to update the experience without engineering support.

Anthill

Sarah Wilson

Customer Success Manager