Case Study: CHRISTUS Ochsner Southwest Louisiana scales year-round high-risk breast screening with CancerIQ

CHRISTUS Ochsner Southwest Louisiana scales high-risk breast care for 30-40% of patients with CancerIQ

The customer, CHRISTUS Ochsner Health Southwestern Louisiana, faced the challenge of maintaining care for high-risk breast patients after the annual influx of screenings during Breast Cancer Awareness Month in October. Their breast center experienced significant volume spikes that quickly fell, making it difficult to ensure high-risk patients, who require more frequent monitoring, returned for personalized protocols throughout the year. To address this, they partnered with the vendor CancerIQ.

CancerIQ provided the tools and strategy to implement a precision prevention model. This allowed the team, led by Nurse Navigator Leah Marcantel, to identify high-risk women and create customized screening plans for them, ensuring they were seen year-round. The solution helped scale their high-risk program, stabilize patient volumes, and realize downstream revenue by increasing access to personalized care, ultimately working to keep patients cancer-free.

CHRISTUS Ochsner Southwest Louisiana