Case Study: Mangia’s modernizes the guest journey and boosts revenue with Canary Technologies

Mangia’s cuts check-in time by 10 minutes with Canary

Mangia’s, an Italian hotel group with 16 properties, faced challenges with long check-in lines and paper-based processes that tested guest patience during peak arrival times. To modernize the guest journey, Mangia’s IT team sought a technology solution and chose to implement multiple products from Canary Technologies, including Mobile Check-In and AI Guest Messaging.

By implementing Canary's platform, Mangia’s streamlined its entire guest journey. The solution reduced check-in time by 10 minutes per guest, generated new revenue through automated upsells, and improved communication via AI messaging. Canary helped Mangia’s elevate service, allowing staff to spend more time engaging with guests and creating a more efficient, personalized experience.

Mangia’s