Case Study: Days Inn by Wyndham Saskatoon Eliminates Chargebacks and Boosts Front Desk Efficiency with Canary Technologies

How the Days Inn by Wyndham Saskatoon Went From $5k in Chargebacks a Year to $0 With Canary

Days Inn by Wyndham Saskatoon, a busy year-round hotel near the Saskatoon International Airport, was handling credit card authorizations through paper and PDF forms sent by email or fax. This insecure, non-PCI-compliant process created fraud risk, frequent chargebacks, and a heavy workload for the front desk, with about $5,000 a year in chargeback costs.

The hotel implemented Canary Technologies’ Digital Authorizations solution to securely process credit card forms online. After switching to Canary Technologies, Days Inn by Wyndham Saskatoon eliminated chargebacks entirely for cards processed through the platform, went more than a year without a single chargeback case, and improved front desk efficiency by at least 35%.

Days Inn by Wyndham Saskatoon

Diane Wolfe

General Manager