Case Study: Clarion Hotel & Suites Winnipeg reduces fraud and chargebacks with Canary Technologies

How the Clarion Hotel & Suites Winnipeg Reduced Fraud & Chargebacks With Canary

Clarion Hotel & Suites Winnipeg, a Choice Hotels property in Winnipeg, had long relied on paper and PDF credit card authorization forms to collect guest payment information. That process created challenges around handling sensitive data, as well as ongoing problems with fraud and chargebacks, prompting the hotel to look for a more secure and efficient alternative from Canary Technologies.

The hotel implemented Canary Technologies’ PCI-compliant Digital Authorizations solution to modernize payment collection, verify cardholder information more easily, and track authorizations and reminders in one platform. Deployment and staff training took less than 30 minutes, and the property reported noticeably fewer chargebacks and fraud incidents, improved security, and fewer missed payment details before guest arrival.

Clarion Hotel & Suites Winnipeg

Harry Khaira

General Manager