Case Study: Best Western Gold Rush Inn achieves PCI compliance and eliminates chargebacks with Canary Technologies

How the Best Western Gold Rush Inn Moved Off Paper Credit Card Authorization Forms & Became PCI Compliant

Best Western Gold Rush Inn, a busy hotel in Whitehorse, Yukon Territory, needed a better way to handle credit card authorizations. Its paper-based process was slow, cumbersome, and created serious data security and PCI compliance risks, while also making it harder for guests to complete forms on the go. The hotel turned to Canary Technologies and its Digital Authorizations product to solve the problem.

With Canary Technologies’ Digital Authorizations, Best Western Gold Rush Inn moved off paper forms and onto a faster, more secure digital workflow. Staff began completing authorizations in minutes instead of about half an hour, chargeback disputes dropped from five or six per year to none after implementation, and both employees and guests found the process much easier and more modern.

Best Western Gold Rush Inn

Danielle Pfeifer

General Manager