Case Study: Camiral Golf & Wellness elevates luxury guest experiences with Canary Technologies

Crafting A Five-Star Digital Guest Experience at Hotel Camiral

Camiral Golf & Wellness, a 138-room luxury hotel at the Camiral Golf & Wellness resort near Girona, Spain, wanted a Guest Management System that would enhance its five-star guest experience without sacrificing luxury. The team needed to replace a manual, paper-heavy check-in process and find better ways to streamline arrivals, reduce administrative work, and support a more sustainable operation. They chose Canary Technologies for solutions including Mobile Check-In, Tablet Registration, Guest Messaging, Dynamic Upsells, Smart Checkout, and Digital Authorizations.

With Canary Technologies, Camiral Golf & Wellness digitized check-in, enabling faster, paperless arrivals and a check-in process that takes less than three minutes at the front desk. Canary’s Dynamic Upsells generated over $33,000 in add-on revenue in just four months, while Guest Messaging reduced front-desk call volume by letting guests get instant answers via text. Smart Checkout and eFolio also created a smoother departure experience, helping Canary Technologies improve efficiency, sustainability, and guest satisfaction across the stay.

Camiral Golf & Wellness

Cristina Purice

Front Desk Supervisor