Case Study: Bergwelt Grindelwald boosts guest satisfaction and revenue with Canary Technologies

Bergwelt Grindelwald saves over 25 hours a month with Canary Technologies

Bergwelt Grindelwald, a modern resort in the Swiss Alps, sought to modernize its time-consuming, paper-based guest management and communication processes which relied heavily on manual email. To create a more eco-friendly and enjoyable guest journey, the resort turned to Canary Technologies for its guest management system.

By implementing Canary's solutions, including mobile check-in, guest messaging, and dynamic upsells, the resort streamlined its operations. The integration with their existing Protel PMS was seamless. Canary saved the front desk over 25 hours of labor in a single month and generated over $630,500 in upsell requests, while significantly improving guest communication and satisfaction.

Bergwelt Grindelwald