Case Study: CoastConnect achieves broadband growth and automation with Camvio and Calix

CoastConnect boosts broadband growth 20% with Camvio

CoastConnect, an internet and voice service provider for rural Mississippi communities, faced challenges in scaling its subscriber growth due to manual, batch-based operational processes. To overcome this bottleneck and maintain a best-in-class service experience, they partnered with Camvio and leveraged its integration with the Calix Cloud platform.

The solution from Camvio provided real-time automation and deep API integration with Calix, transforming CoastConnect's operations from manual provisioning to an automated workflow. This implementation led to a 20% increase in customer acquisition, adding over 4,000 new subscribers in 18 months, while achieving 100% customer retention and processing over 16,000 API calls monthly with full reliability.

CoastConnect