Case Study: UKRSIBBANK streamlines loan origination with Camunda

UKRSIBBANK cuts loan origination time from 28 days to 12 days with Camunda

UkrSibbank, a subsidiary of BNP Paribas, faced significant inefficiencies in its loan origination process due to legacy systems, a lack of standardization, and manual workflows. This required credit analysts to navigate multiple platforms and communicate via email, leading to delays, errors, and potential customer dissatisfaction. To address this challenge, UkrSibbank partnered with Camunda to implement a credit workflow solution using Camunda Platform.

The solution implemented by Camunda provided a unified window for all loan activities, streamlining processes and enhancing standardization. This resulted in a dramatic reduction in loan origination time, from up to 28 days down to as little as 12 days for small and medium entities, with a goal of reaching 5 days. The Camunda solution improved efficiency, enhanced client satisfaction by enabling a fully online process, and increased employee motivation by reducing manual tasks.

UkrSibbank