Case Study: SüdLeasing achieves automated intelligent document processing with Camunda

SüdLeasing Orchestrating intelligent document processing with Camunda

SüdLeasing, one of Germany’s largest manufacturer-independent leasing companies, needed a better way to handle the heavy volume of documents used in customer onboarding and loan servicing. With manual email-based intake causing misordered pages, missing information, and slow classification, the company turned to Camunda Platform to improve document processing speed, accuracy, and employee efficiency.

Camunda orchestrated SüdLeasing’s intelligent document processing workflow with BuildSimple, BPMN modeling, Optimize monitoring, and Kafka connectors to automate document splitting, extraction, validation, and routing. The result is processing about 200 documents per week with 80–90% of handling now fully automated, delivering major gains in accuracy, productivity, and employee satisfaction while supporting more contracts and better customer service.

SüdLeasing

Martin Busley

Senior Developer