Case Study: R-KOM achieves faster time to market and improved operational efficiency with Camunda

R-KOM switches to Camunda 8 with a seamless migration and faster updates

R-KOM, a Bavarian telecommunications provider, faced challenges with its limited internal process engine, which created a disconnect between business and IT and hampered process documentation and modification. To address this, they initially adopted the Camunda Platform (Camunda 7) and later transitioned to Camunda 8 for advanced process orchestration.

The solution involved a seamless migration to Camunda 8, leveraging its cloud service for simplified updates and a microservices architecture. This implementation by Camunda resulted in improved operational efficiency, faster time to market, and enhanced business and IT alignment. The company achieved a significant boost in business agility and an improved customer experience through better process automation and visibility.

R-KOM