Case Study: Netcompany Banking Services reduces onboarding time with Camunda

A Camunda Case Study

Preview of the Netcompany Banking Services Case Study

Netcompany Banking Services reduces onboarding time and handles 2 million process instances with Camunda

Netcompany Banking Services, a full-service IT center developing banking solutions for the Nordic region, faced significant challenges with its custom-developed BPMN engine. This legacy system, central to its Self-Service Automation for customer onboarding and compliance, was unstable, limited in functionality, and costly to maintain, leading to inefficiencies and lower customer satisfaction. To address this, they turned to the Camunda Platform for a robust process orchestration solution.

By implementing Camunda, Netcompany gained a standardized tool that provided advanced BPMN features, improved visibility, and a collaborative environment for business and IT. The solution enabled a dramatic reduction in customer onboarding time, enhanced stability, and cut development and maintenance costs. Camunda's platform, now running over 2 million process instances in production, allows Netcompany to respond rapidly to new business requirements, sharpening its competitive edge and improving the overall customer experience.


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