Case Study: Karlskrona Municipality reduces process time-to-market 12x with Camunda

Karlskrona Municipality reduces process time to market 12x with Camunda

Karlskrona Municipality needed to modernize its citizen services and internal operations but was hindered by fragmented, inefficient systems. The team sought a developer-friendly process orchestration solution to connect applications, systems, and people using a common language like BPMN, aiming to improve both employee workflows and future citizen self-service portals.

Partnering with Camunda and consultant Apendo, Karlskrona implemented the Camunda Platform for process orchestration. This allowed them to model, automate, and coordinate complex workflows from the outside in. The results include reducing process time-to-market by a factor of twelve, cutting maximum lead time for HR processes from a year to a month, and increasing employee satisfaction through improved efficiency.

Karlskrona Municipality